By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Plasma cutting machines

SUPERIOR PLASMA 60 HF, etc.
MIG-MAG welding. Inverters

TECHNOMIG 150 Dual Synergic, etc.
MIG-MAG welding. Transformers

BIMAX 162 TURBO, etc.
Argon-arc welding machines

SUPERIOR TIG 421 DC, etc.
Drive welding machines

MOTOINVERTER 254 CE, etc.
Spot contact welding machines

DIGITAL PULLER 5500, etc.
Induction heating systems

SMART INDUCTOR 5000, etc.
Manual MMA welding. Inverters

INFINITY 120, etc.
Manual MMA welding. Transformers

NORDICA 4.220 TURBO, etc.
Water cooling units

GRA 3000, GRA 90, etc.
Chargers

TOURING 11, NEVADA 15, etc.
Converters

CONVERTER 310, etc.
Starting devices

DRIVE MINI, STARTZILLA 3024, etc.
Starting and charging devices

DYNAMIC 320, ENERGY 1000, etc.
Cleaning machines

CLEANTECH 100, etc.
Welding pliers

SWT-230, etc.
Welding Accessories

trolleys, consoles, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Telwin products.

Reply guaranteed within 8 business hours!

Your name * Mandatory field The name must be at least 4 characters.

E-mail * Mandatory field Wrong e-mail.

Name of the company or individual person * Mandatory field The name must be at least 4 characters.

Phone number

Message * Mandatory field

reCAPTCHA spam protection Confidentiality and Terms of use

Message sent

Captcha is invalid, please refresh the page

Send your question now:

Guarantees & Return Policy

All Telwin products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group